1. Introduction

At Innuvium SMS, we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website and messaging services, including SMS, RCS, WhatsApp API, Voice, and email communication services.

2. Information We Collect

We may collect the following types of information when you interact with our services:

• Contact details: such as your name, email address, phone number, and business details.

• Usage data: information on how you use our website or messaging platform.

• SMS opt-in consent data: when you subscribe to receive messages from us.

3. How We Use Your Data

We use collected information for purposes including:

• Delivering and improving our messaging services.

• Sending alerts, notifications, and promotions if you have opted in.

• Responding to support requests and inquiries.

• Ensuring compliance with legal and regulatory requirements.

4. Consent and Opt-In / Opt-Out

By subscribing or providing your phone number, you expressly consent to receive messages through SMS, WhatsApp, or other communication channels. You can opt out of receiving messages at any time by replying with “STOP” or following the unsubscribe instructions included in the messages.

5. Data Sharing

We do not sell your personal information to third parties. Your data may be shared with trusted service providers (e.g., SMS delivery partners) only to the extent necessary to deliver our services.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

You have the right to request access, correction, or deletion of your personal data. You may also withdraw consent where applicable by contacting us at the email provided below.

9. Contact Information

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us at:
Email: info@innuviumsms.com
Phone: +919205992785

Terms & Conditions – Innuvium SMS

Last updated: January 2026

1. Acceptance

By accessing or using our website and messaging services, you agree to these Terms & Conditions, including any SMS messaging terms if you opt into receive texts from us.

2. Service Use

Innuvium SMS provides messaging solutions for transactional and promotional communication. You agree to use our services in compliance with all applicable laws and industry standards.

3. SMS Messaging Terms

By opting in to receive SMS or other text messages, you consent to receive automated messaging from Innuvium SMS about offers, alerts, or service updates. Message frequency may vary, and your consent is not a condition of purchase.

4. Charges

Standard message and data rates may apply from your mobile service provider for receiving messages. Innuvium SMS is not liable for any mobile carrier charges.

5. Opting Out

You can opt out of receiving SMS marketing messages anytime by replying “STOP” to any message you receive or by contacting our support.

6. Liability Limitation

Innuvium SMS is not responsible for delayed, undelivered, or failed messages due to network or carrier issues.

7. Modification of Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of changes.

8. Governing Law

These Terms are governed by applicable Indian laws and regulations. Any disputes will be resolved in accordance with such laws.